Stars Medical Assistance Center (SMAC) Leadership and Coaching is designed for all healthcare professionals who want to improve their leadership skills and communication and who want to develop a ‘coaching’ approach  in their leadership style.

 

Leadership is the ability to influence others with or without authority and the goal of coaching is not to provide direction, but to ‘enable’ team members to work together. It is also the foundation for continuous improvement  and a practical skill anyone can learn.

 

Learning Objectives

1) Develop a greater understanding and awareness of leadership

2) Learn about leadership and coaching employees

3) Learn what resources help your department improve working relationships with frontline staff

4) Develop a greater understanding and awareness

5) Learn how to improve the relationship between team members

 

Program Content Outline:

Topic 1- Importance of Leadership and Influence

Topic 2 - Coaching and Counseling

Topic 3 - Change Management

Topic 4 - Healthcare System and Risk Management.

Topic 5 - Conflict Resolution

Topic 6 - Time Management

 

What’s in it for me?

• Referenced research from professionally recognised medical websites and organization.

• All presentations delivered by qualified, experienced healthcare licensed professionals.

• DOH accredited Continuing Medical Education (5.5 CMEs , Category 1)