DOH Accredited CME - 3 hrs (Category 1)

Stars Medical Assistance Center (SMAC) Healthcare Performance Improvement  Learning Module is designed for all healthcare professionals who want to improve not only their own clinical and administrative performance but also their team and organization.


Are you looking for better outcomes? Learn how to measure your baseline.


Are you looking to mitigate or prevent incidents or occurrences?  Learn how to perform Root Cause Analysis with a team.


Want to introduce a change? Not only manage the change but learn how to Plan- Do – Study - Act on that change.


This Performance Improvement Healthcare focused learning module provides assorted strategies, tools and knowledge on how to improve and maintain the quality of performance in healthcare settings, wherever you work.


Learning Objectives:

Topic 1 - Describe Performance Improvement (PI) concepts

Topic 2 - Compare PI examples

Topic 3 - Reflect on new material to enhance and validate existing knowledge and raise awareness

Topic 4 - Learn about 6 Sigma, Lean Concepts and the Law of Diffusion of Innovation


What’s in it for me?

• Referenced research from professionally recognized medical websites and organizations

• All presentations delivered by qualified, experienced healthcare licensed professionals

• DOH accredited Continuing Medical Education (3 CMEs, Category 1)